Are you struggling with team visibility?
If your managers spend hours chasing status updates, your team juggles several Excel sheets, or customer requests get lost in email, Jira can fix it – when it is set up properly. A badly configured Jira is just another tool nobody uses.
iSoftra has implemented Atlassian tools for software teams, service desks, manufacturers and training companies. We configure Jira around your process, not the other way round.
Our Atlassian services
Jira Software
Projects, boards and workflows for Scrum and Kanban teams, with backlogs, sprints, releases and real-time reports.
Jira Service Management
ITSM set-up for request, incident, problem, change, knowledge and asset management – with SLAs and a customer portal.
Confluence
Team spaces, templates and a searchable knowledge base that connects with Jira tickets.
Automation & dashboards
Rules that remove repetitive work, plus dashboards that replace manual status reports.
Jira Administration as a Service
A dedicated Jira administrator for a monthly fee – user management, changes, troubleshooting and health checks.
Training
Hands-on Jira and JQL training for administrators, project managers and team members.
The real benefits for your business
- More time for growth – no more maintaining multiple Excel trackers.
- Peace of mind for employees – clear priorities without micro-management.
- Automated reporting – real-time dashboards instead of manual weekly reports.
- Faster service – SLAs, queues and a self-service portal for your customers.
- Save more than you spend – less time lost on manual tracking and follow-ups.
Learn more from our case studies
- Jira Service Management for ITSM and knowledge management
- Jira Service Management in manufacturing
- 5 project management problems solved by Jira
- Managing multiple projects with Jira
Frequently asked questions
Do you work with Jira Cloud and Data Center?
Yes. We set up and administer both, and help teams move from Server or Data Center to Cloud.
What does Jira Administration as a Service include?
User and permission management, workflow and field changes, automation rules, dashboards, issue troubleshooting and regular health checks – for an agreed number of hours each month.
Can you train our team?
Yes. Our founder Kapil Anand and team have trained hundreds of Scrum Masters and Jira users. Training can be online or at your office.
Want a Jira health check or a quick demo? Schedule a meeting.
