CTO as a Service! One of the major upcoming trends and a buzzword these days in the IT industry is CTO as a Service, commonly known as CaaS. Simply put, it is a commercialized form of the traditional CTO or the Chief Technology Officer role. It can be seen as outsourcing a CTO by the […]
Request management with Jira Service Management Request Management is one of the most important processes in an organization. This process directly deals with the end customers, which makes it more sensitive compared to other internal processes. An organization which manages its customer requests timely and efficiently is able to retain its customers and get repeat
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Knowledge Management with Jira Service Management Knowledge management is the process by which an organization creates, updates, maintains, and share the knowledge among its employees and customers. Although this is a common practice across many of the organizations, it still can be a very cumbersome and challenging process. Every organization strives to achieve efficiency from their
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Problem Management with Jira Service Management Problems are part of the life, especially so when you have complex applications. Complex applications will bring in complex problems too. However, managing those problems should not be a complex activity. Most organizations struggle to streamline their problem management processes which leads to breaching of SLA, customer dissatisfaction and
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Request management with Jira Service Management Request Management is one of the most important processes in an organization. This process directly deals with the end customers, which makes it more sensitive compared to other internal processes. An organization which manages its customer requests timely and efficiently is able to retain its customers and get repeat
Request management with JSM Read More »
How to build a Power BI dashboard? Power BI Dashboard is a single-page visualization to tell a story, often called a canvas. The visualizations that are snapshots of data pinned to the dashboard are called tiles. The visualizations on a dashboard originate from reports, datasets, the dashboard, the Q&A box, Excel, SQL Server Reporting Services (SSRS)
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iSoftra is a leading software development company that was founded in 2021 with the mission to change the way people interact with technology.
